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Help Cancelling BT Sport APP.

FIXED
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Newbie
Posts: 3
Registered: ‎11-12-2018

Re: Help Cancelling BT Sport APP.

Hi would like to cancel my bt sports app

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Plusnet Help Team
Plusnet Help Team
Posts: 7,890
Thanks: 879
Fixes: 380
Registered: ‎01-01-2012

Re: Help Cancelling BT Sport APP.

Thanks for getting in touch @Boom and apologies for the delayed response.

If you can respond to the ticket I've created on your account here confirming this I'll get that done for you

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Newbie
Posts: 1
Registered: ‎07-03-2020

Re: Help Cancelling BT Sport APP.

Hi there. Im also struggling to cancel the BT sports app on my account too. Would you be so kind as to raise a ticket and process the cancellation? Thank you

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Newbie
Posts: 2
Registered: ‎09-03-2020

Re: Help Cancelling BT Sport APP.

Hi,
Another request for assistance to cancel the BT Sport App. Difficult to get a call made and the online chat is down!

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Newbie
Posts: 2
Registered: ‎10-03-2020

Re: Help Cancelling BT Sport APP.

Hi - I would like to cancel BT sports app. I am also having trouble getting through to cust services.

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Newbie
Posts: 2
Registered: ‎11-03-2020

Re: Help Cancelling BT Sport APP.

Also trying to cancel but couldn't get through on phone, online chat down for at least two days and Twitter DM still not read

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Newbie
Posts: 1
Registered: ‎14-03-2020

Re: Help Cancelling BT Sport APP.

Hi - I'm also trying to cancel my BT Sports app subscription but can't find out how to do it.

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Newbie
Posts: 2
Registered: ‎15-03-2020

Re: Help Cancelling BT Sport APP.

Hi Plusnet, I'm having the same issue. Crazy that I can't cancel online through my account & your live chat has been down for days. Could you please cancel my BT Sport, no point having it with no football being played 😔
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Newbie
Posts: 2
Registered: ‎23-01-2020

Re: Help Cancelling BT Sport APP.

Please can I help also get help from Plusnet cancelling BT Sport?

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Newbie
Posts: 1
Registered: ‎16-03-2020

Re: Help Cancelling BT Sport APP.

Hi, another request to cancel BT Sports. 

 

No other customer service options seem available.

 

thanks kindly

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Newbie
Posts: 1
Registered: ‎16-03-2020

Re: Help Cancelling BT Sport APP.

Hi, another request to cancel the BT Sports app please

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Newbie
Posts: 1
Registered: ‎16-03-2020

Re: Help Cancelling BT Sport APP.

please cancel bt sport for me

thanks

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Grafter
Posts: 34
Thanks: 9
Registered: ‎15-05-2019

Re: Help Cancelling BT Sport APP.

Hello Plusnet,

I would like to cancel the BT Sport App add-on but you still have not added the facility to cancel this online. Why not?

Live chat is down and I cannot get through on the phone.  I do not have twitter.

So please raise a ticket so that I can cancel the BT Sport App.

Please answer my question as to why the facility to cancel the BT Sport App is not available online from my account. Do not ignore this question as you have been ignoring other customers, all the way through this thread.

Thank-you.

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Grafter
Posts: 34
Thanks: 9
Registered: ‎15-05-2019

Re: Help Cancelling BT Sport APP.

Update to my previous post:

I managed to get through on the phone and cancelled the BT Sport App. I still want to know why there is no facility to cancel online through my Plusnet account. It would save wasting the time of both customers and Plusnet staff.

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Newbie
Posts: 2
Registered: ‎11-03-2020

Re: Help Cancelling BT Sport APP.

Finally got through to someone after trying several times on the phone.

Would be a lot quicker and easier if someone turned back on online chat or responded to Twitter or here.

 

My account is due for renewal in a month and a half and already had Sky sniffing around offering me a better deal so its difficult to find a reason to stick with Plusnet