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Help Cancelling BT Sport APP.

FIXED
browndiane
Newbie
Posts: 1
Registered: ‎19-03-2020

Re: Help Cancelling BT Sport APP.

Hi ,

I have been attempting to cancel my monthly BT Sports app subscription.

Please can someone raise a ticket to action this request.

Many thanks,

fairb
Grafter
Posts: 30
Thanks: 5
Registered: ‎11-02-2019

Re: Help Cancelling BT Sport APP.

And another one please. I would also be grateful if you would help me to cancel my BT Sport App. There doesn't appear to be anyway to do this online? Please can you raise a ticket for me to do this. Thanks.

fairb
Grafter
Posts: 30
Thanks: 5
Registered: ‎11-02-2019

Re: Help Cancelling BT Sport APP.

Please ignore previous post. Managed to get through to customer services to do this.

cow416
Newbie
Posts: 2
Registered: ‎19-03-2020

Re: Help Cancelling BT Sport APP.

Hi, Ive looked everywhere on my account to cancel the BT sport app no option to cancel online, online chat not available no option to email support all you can do is call, it should be made much easier to cancel 

Pressure
Newbie
Posts: 4
Registered: ‎20-03-2020

Re: Help Cancelling BT Sport APP.

Another BTSport cancellation please. 

paulm98
Newbie
Posts: 1
Registered: ‎20-03-2020

Re: Help Cancelling BT Sport APP.

Hello

 

I cant get through and want to remove bt sport. My reference number is r reference number is: 200163697

 

Kind regards

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,658
Thanks: 7,015
Fixes: 1,171
Registered: ‎21-04-2017

Re: Help Cancelling BT Sport APP.

Hi everybody (Unfortunately I'm not Dr Nick)

I've actioned the outstanding ticket IDs that have been posted here.

If anyone else needs the BT Sport App cancelling, could you log into your account and raise a ticket to us from Here with your request? Drop us a post back with the ticket ID afterwards and we'll make sure it's picked up as soon as we can.

 

Special mention to @antwerp66 though I've looked into where you mentioned you requested this was cancelled on the 10th February as we switched live chat for all but mobile and sales in January. I've added further detail to your ticket, if you can get back to me there with the requested info I can look into this further for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
longbowassassin
Newbie
Posts: 3
Registered: ‎20-03-2020

Re: Help Cancelling BT Sport APP.

I agree with you buddy it should be much easier to cancel because I also wish to cancel it. No online chat, telephone constantly engaged. Very frustrating. Take care....

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,658
Thanks: 7,015
Fixes: 1,171
Registered: ‎21-04-2017

Re: Help Cancelling BT Sport APP.

Thanks for getting in touch @longbowassassin 

Can you raise a ticket as per the above link?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
lol1
Newbie
Posts: 1
Registered: ‎20-03-2020

Re: Help Cancelling BT Sport APP.

Hi there, I've raised a ticket - 200192092  - would love help cancelling BT Sport. Thanks!

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,658
Thanks: 7,015
Fixes: 1,171
Registered: ‎21-04-2017

Re: Help Cancelling BT Sport APP.

Thanks for your post @lol1 

That's been actioned for you now Smiley

Let us know if there's anything else you'd need help with

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
kerrym
Newbie
Posts: 1
Registered: ‎20-03-2020

Re: Help Cancelling BT Sport APP.

Hello, Can I add my request please - 200196857. Thanks

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,658
Thanks: 7,015
Fixes: 1,171
Registered: ‎21-04-2017

Re: Help Cancelling BT Sport APP.

Hi @kerrym

Looks like somebody from our support team has beat me to that ticket Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
rahulguharoy
Newbie
Posts: 2
Registered: ‎25-05-2018

Re: Help Cancelling BT Sport APP.

Hi

Can someone help me in cancelling my BT Sport App asap?
Ksepho62
Newbie
Posts: 1
Registered: ‎21-03-2020

Re: Help Cancelling BT Sport APP.

Hi,
I am having the same issues cancelling the bt sports app. Going round in circles on the website, no way to email and can't get through on the phone.
Can somebody please help