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Eurosport problem

Mayfly
Aspiring Pro
Posts: 1,066
Thanks: 58
Fixes: 1
Registered: 04-06-2009

Eurosport problem

Anyone else having a problem with Eurosport
Keeps telling me 'Sorry we've detected a problem showing Eurosport1' [&2]
and gives what I assume is an error code BTV-420
Have rebooted but it's just the same, other channels are fine.
3 REPLIES
Moderator
Moderator
Posts: 17,200
Thanks: 887
Fixes: 101
Registered: 11-01-2008

Re: Eurosport problem

seems to be working here ok.
Will Moderate For Thanks
Community Veteran
Posts: 6,307
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: Eurosport problem

'BTV' appears to be BT Vision (I can only assume that Plusnet use the BT Vision platform), some (limited) 'assistance' on BTV codes here: http://bt.custhelp.com/app/answers/detail/a_id/47437/~/btv-error-codes-on-youview
It appears to suggest something along the lines of:
* Restart your router
* Restart your YouView box
* Check your software version is up to date. To do this go to Settings > Device Management > Software Update and press OK
* Check your On Demand players are up to date. To do this go to Settings > Device Management > Update On Demand Players and press OK
* Contact Support
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
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Mayfly
Aspiring Pro
Posts: 1,066
Thanks: 58
Fixes: 1
Registered: 04-06-2009

Re: Eurosport problem

Back up after doing a software update, tho' it had only done one on the 14th.
I had been watching the cycling all morning then the channel just went down.
Thanks