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Certain channels keep freeIng

Dawnie30
Newbie
Posts: 1
Registered: 16-05-2016

Certain channels keep freeIng

I've had the tv package over a month now and no problems was quite happy with it I even added the BT sports package but over the last week or so certain channels well most of the ones not on the free veiw list ie gold BT sport crime ect keep freezing and stuttering to such an extent it's awful to watch anyone any ideas what I can do to stop it? I'm not very good with technology 😉 thanks
1 REPLY
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Certain channels keep freeIng

Hey there,

Apologies for the late response.

So just to confirm, it's only the internet channels that are freezing?

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet