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Cannot Remove BT Sport from YouView

cossie66
Newbie
Posts: 1
Registered: ‎07-06-2021

Cannot Remove BT Sport from YouView

Seeing as it is impossible to email or contact support by phone after 8 PM, and no online support, can you please remove the BT Sport from my Account.

Many thanks

1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,729
Thanks: 7,028
Fixes: 1,176
Registered: ‎21-04-2017

Re: Cannot Remove BT Sport from YouView

Thanks for your post @cossie66 

You should be able to manage your YouView channel packs through your account online.

However in this instance, it looks to be stuck in the billing system so I've added a credit to cover the cost of this for the remainder of your contract, the credit will come off your next bill.

I hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team