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Cancelling BT sport app

wastepipe
Newbie
Posts: 4
Registered: ‎25-02-2020

Cancelling BT sport app

I cant see any option to cancel the BT sport app on your website. You only have options to sign up. Can you please help me cancel it as I don't want it anymore. Regards.
3 REPLIES 3
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,246
Thanks: 6,849
Fixes: 1,138
Registered: ‎21-04-2017

Re: Cancelling BT sport app

Thanks for your post @wastepipe and apologies for the delayed response. 

If you can respond to this ticket confirming you want us to remove access to your BT Sport App, I'll get this sorted for you as soon as I can with immediate effect.

Let us know if there's anything else you'd need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
wastepipe
Newbie
Posts: 4
Registered: ‎25-02-2020

Re: Cancelling BT sport app

Yes please. I can confirm that I want the BT sport app cancelled. Thanks.
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,246
Thanks: 6,849
Fixes: 1,138
Registered: ‎21-04-2017

Re: Cancelling BT sport app

Thanks for getting back to me @wastepipe

I've removed your BT Sport App subscription for you now. You should see a pro-rata credit on your next bill to cover the time you've paid for this up to your bill date from today. Let us know if there's anything else you'd need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team