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Cancelling BT Sports App

amck
Newbie
Posts: 1
Registered: ‎21-11-2018

Re: Cancelling BT Sports App

Hello,

 

I wish to cancel the BT Sport App and there does not seem to be a facility to do this through your website. There is also a long queue on the customer services helpline so I hope you may be able to action this for me.
 
Thanks,
 
Alan
Plusnet Help Team
Plusnet Help Team
Posts: 338
Thanks: 40
Fixes: 16
Registered: ‎06-08-2018

Re: Cancelling BT Sports App

Hello @amck I do apologise that you having difficulties contacting our Customer Service team to cancel your BT Sports App Add-On.

 

I have responded to your query via a ticket. You can view this by Clicking Here

 

Should you require any further assistance, please do get back in touch with us.

 

Many thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Wakas Hussain
 Plusnet Help Team
davidwilce
Newbie
Posts: 3
Registered: 2 weeks ago

Re: Cancelling BT Sports App

Hi, I would like to cancel the BT Sports App from my bill, please.

Plusnet Help Team
Plusnet Help Team
Posts: 11,171
Thanks: 3,430
Fixes: 558
Registered: ‎21-04-2017

Re: Cancelling BT Sports App

@davidwilce, if you can raise a ticket to us as per this post dropping the ticket reference number over here once you've done so we'll be happy to pick it up for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
davidwilce
Newbie
Posts: 3
Registered: 2 weeks ago

Re: Cancelling BT Sports App

Thank you. I've entered a ticket.

Plusnet Help Team
Plusnet Help Team
Posts: 165
Thanks: 15
Fixes: 8
Registered: ‎06-08-2018

Re: Cancelling BT Sports App

Hi @davidwilce,

 

Thanks for getting back to us.

 

If you've raised a ticket it will get picked up within due course. If you want to let us know the ticket reference number here we can watch out for it.

 

Thanks - LF

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team
davidwilce
Newbie
Posts: 3
Registered: 2 weeks ago

Re: Cancelling BT Sports App

Sorry, I didn't read your whole post properly.

 

My ticket reference number is 187212274

Plusnet Help Team
Plusnet Help Team
Posts: 165
Thanks: 15
Fixes: 8
Registered: ‎06-08-2018

Re: Cancelling BT Sports App

Hi @davidwilce,

 

Thanks for getting back in touch, I appreciate your query.

 

I have responded here.

 

Let us know if you need any further assistance.

 

Thanks - LF

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team