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Cancelling BT Sport app after price rise

FIXED
Plusnet Alumni (retired) Warwick
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: Cancelling BT Sports App

Hi @Lankstarr

 

If you can raise a ticket to us as per this post  letting us know over here once you've done so we'll be happy to pick it up for you.

 

Regards,

amck
Newbie
Posts: 1
Registered: ‎21-11-2018

Re: Cancelling BT Sports App

Hello,

 

I wish to cancel the BT Sport App and there does not seem to be a facility to do this through your website. There is also a long queue on the customer services helpline so I hope you may be able to action this for me.
 
Thanks,
 
Alan
Plusnet Alumni (retired) Dumbledore
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Cancelling BT Sports App

Hello @amck I do apologise that you having difficulties contacting our Customer Service team to cancel your BT Sports App Add-On.

 

I have responded to your query via a ticket. You can view this by Clicking Here

 

Should you require any further assistance, please do get back in touch with us.

 

Many thanks.

davidwilce
Newbie
Posts: 3
Registered: ‎05-02-2019

Re: Cancelling BT Sports App

Hi, I would like to cancel the BT Sports App from my bill, please.

Plusnet Help Team
Plusnet Help Team
Posts: 16,238
Thanks: 4,985
Fixes: 841
Registered: ‎21-04-2017

Re: Cancelling BT Sports App

@davidwilce, if you can raise a ticket to us as per this post dropping the ticket reference number over here once you've done so we'll be happy to pick it up for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
davidwilce
Newbie
Posts: 3
Registered: ‎05-02-2019

Re: Cancelling BT Sports App

Thank you. I've entered a ticket.

Plusnet Help Team
Plusnet Help Team
Posts: 602
Thanks: 70
Fixes: 22
Registered: ‎06-08-2018

Re: Cancelling BT Sports App

Hi @davidwilce,

 

Thanks for getting back to us.

 

If you've raised a ticket it will get picked up within due course. If you want to let us know the ticket reference number here we can watch out for it.

 

Thanks - LF

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team
davidwilce
Newbie
Posts: 3
Registered: ‎05-02-2019

Re: Cancelling BT Sports App

Sorry, I didn't read your whole post properly.

 

My ticket reference number is 187212274

Plusnet Help Team
Plusnet Help Team
Posts: 602
Thanks: 70
Fixes: 22
Registered: ‎06-08-2018

Re: Cancelling BT Sports App

Hi @davidwilce,

 

Thanks for getting back in touch, I appreciate your query.

 

I have responded here.

 

Let us know if you need any further assistance.

 

Thanks - LF

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team
jnd
Newbie
Posts: 3
Registered: ‎13-03-2012

Re: Cancelling BT Sports App

Hi. I raised a ticket yesterday morning to cancel my subscription but it has missed the target response of 14 hours. Ref: 188104472. Thanks.
Plusnet Alumni (retired) Satss
Plusnet Alumni (retired)
Posts: 438
Fixes: 37
Registered: ‎06-08-2018

Re: Cancelling BT Sports App

Hi @jnd, thanks for getting in touch.

 

Sorry for the delay in responding to this support ticket. I have now cancelled your subscription and updated the support ticket here accordingly.

 

 

Microbe99
Newbie
Posts: 1
Registered: ‎07-03-2019

Re: Cancelling BT Sports App

I too would like to cancel my BT sport app so could you raise a similar ticket for me.

Plusnet Alumni (retired) OskarPapa
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 63
Registered: ‎09-10-2018

Re: Cancelling BT Sports App

Hi @Microbe99, thanks for your post.

 

I've just raised the appropriate ticket here.

 

Please let us know when you respond, so that we can take any necessary actions ASAP.

pauleh0112
Newbie
Posts: 2
Registered: ‎27-03-2019

Re: Cancelling BT Sports App

I too would like to cancel the bt sports app please.
Plusnet Help Team
Plusnet Help Team
Posts: 602
Thanks: 70
Fixes: 22
Registered: ‎06-08-2018

Re: Cancelling BT Sports App

Hi @pauleh0112,

 

Thanks for getting in touch.

 

I appreciate your request to cancel the BT Sports App. Your ticket has been created here. Please respond so we can carry out your request.

 

Thanks - LF

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team