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Cancelling BT Sport app after price rise

FIXED
Brin
Newbie
Posts: 3
Registered: ‎07-09-2019

Re: Cancelling BT Sport app after price rise

I'd also like to cancel my BT sport subscription due to the price increase. Can this be actioned please?

Many Thanks.

Plusnet Help Team
Plusnet Help Team
Posts: 1,151
Thanks: 181
Fixes: 54
Registered: ‎09-10-2018

Re: Cancelling BT Sport app after price rise

Thanks for your post, @Brin.

 

We're sorry to hear that due to the price increase, you now wish to cancel the service.

 

We've just sent out a ticket via the account requesting confirmation that you wish to cancel. You can access it below using your username and password:

 

https://www.plus.net/wizard/?p=view_question&id=193923162

 

Please let us know here once you've sent in your ticket response and we'll get it actioned for you right away.

 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Owen P
 Plusnet Help Team
Brin
Newbie
Posts: 3
Registered: ‎07-09-2019

Re: Cancelling BT Sport app after price rise

Hi, I have clicked on the link you provided but it comes up "oops error"

Brin
Newbie
Posts: 3
Registered: ‎07-09-2019

Re: Cancelling BT Sport app after price rise

Managed to find the question by going back into my account, I have responded so please action.

Plusnet Help Team
Plusnet Help Team
Posts: 903
Thanks: 231
Fixes: 51
Registered: ‎06-08-2018

Re: Cancelling BT Sport app after price rise

@Brin,

 

That's been actioned for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team
gazp
Newbie
Posts: 5
Registered: ‎19-03-2015

Re: Cancelling BT Sport app after price rise

Could you also cancel the BT Sport add on for me as well, cheers

Plusnet Help Team
Plusnet Help Team
Posts: 927
Thanks: 112
Fixes: 43
Registered: ‎26-03-2018

Re: Cancelling BT Sport app after price rise

Hi @gazp,

I've raised a ticket in response to this on your account. For reference, you can respond to the ticket here. Please let us know once you've responded to the ticket and we'll be happy to pick this up for further review.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
NickTa
Newbie
Posts: 2
Registered: ‎12-09-2019

Re: Cancelling BT Sport app after price rise

Hi, can you please cancel my subscription to BT Sport app as well.  Not worth paying £10 for the app to see lunchtime premiership games IMHO.   (You'd make this a lot easier for everyone if you provided a means for people to self-unsubscribe  btw).   Thanks  

Nick

Plusnet Help Team
Plusnet Help Team
Posts: 953
Thanks: 164
Fixes: 30
Registered: ‎22-01-2018

Re: Cancelling BT Sport app after price rise

Hello @NickTa,

 

Thanks for getting in touch and I am sorry you are experiencing an issue removing the application through the member centre. We would be happy to do this for you, however we would need you to add your request to the ticket here, and let us know on this thread when you have done this so we can get this picked up for you.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team
NickTa
Newbie
Posts: 2
Registered: ‎12-09-2019

Re: Cancelling BT Sport app after price rise

Hi Samantha thanks for raising the ticket for me. 

I've replied to it (question #194088912) giving permission to remove the app.

Thanks for your help.

Nick

Plusnet Help Team
Plusnet Help Team
Posts: 1,583
Thanks: 301
Fixes: 58
Registered: ‎11-01-2018

Re: Cancelling BT Sport app after price rise

 

Thanks @NickTa

 

That's been done for you and your ticket has been updated accordingly.

 

Best wishes

 

Dave

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team
xn
Newbie
Posts: 3
Registered: ‎14-05-2019

Re: Cancelling BT Sport app after price rise

Please can my BT Sport subscription also be cancelled? Thanks.
Plusnet Help Team
Plusnet Help Team
Posts: 364
Thanks: 61
Fixes: 23
Registered: ‎25-02-2019

Re: Cancelling BT Sport app after price rise

Hi @xn,

 

That's been done for you.

 

All the best

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team
vambo
Newbie
Posts: 5
Thanks: 1
Registered: ‎07-06-2018

Re: Cancelling BT Sport app after price rise

Can you please also cancel the BT Sport App for me.  I don't use it often enough to justify the increased price.

Plusnet Help Team
Plusnet Help Team
Posts: 364
Thanks: 61
Fixes: 23
Registered: ‎25-02-2019

Re: Cancelling BT Sport app after price rise

Hi @vambo,

 

That's been done for you.

 

Let us know if you have any further queries please.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team