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Cancelling BT Sport app after price rise

FIXED
Marko
Newbie
Posts: 5
Thanks: 1
Registered: ‎30-07-2007

Cancelling BT Sport app after price rise

Would it be possible for a member of staff to help me cancel my BT Sport add on? I took advantage of the £1 offer but I can't justify the increase to £5, especially as I can only watch on my iPhone. Sadly I can't find a way of successfully casting to my Fire TV and don't have any desire to purchase further hardware at this time.

 

Many thanks

 

Mark Oughton 

245 REPLIES 245
zuchov1
Hooked
Posts: 9
Registered: ‎18-05-2012

Cancelling BT Sports App

Hi,

I took out a subscription to the BT Sports App from Plusnet (£5.00) last November, and now wish to cancel this. There is no function to carry this out in the 'Add-Ons' page in the My Accounts section of your website. I would be grateful if you could raise a ticket and enable the cancellation of the BT Sports App.

Thanks

 

Highlighted
Plusnet Help Team
Plusnet Help Team
Posts: 7,188
Thanks: 745
Fixes: 283
Registered: ‎01-01-2012

Re: Cancelling BT Sports App

Hi there.

We've arranged this for you now and you should receive a e-mail confirmation shortly

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
philipembley
Newbie
Posts: 1
Registered: ‎30-07-2018

Re: Cancelling BT Sports App

I too no longer want to subscribe to BT Sport as I 'm not using it.

I can't find anywhere to cancel it on the website

So,why is there no obvious facility to cancel, and if none does exist how do I cancel it?

Plusnet Help Team
Plusnet Help Team
Posts: 1,573
Thanks: 262
Fixes: 54
Registered: ‎26-03-2018

Re: Cancelling BT Sports App

Hi @philipembley 

 

I've left a ticket on your account about this. 

 

Click here to view this.

 

Let us know on this thread once you've replied and we can action the cancellation 

 

Thanks 

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
Red_devil
Newbie
Posts: 4
Registered: ‎11-10-2017

Re: Cancelling BT Sports App

I too would like to cancel my BT sport app so could you raise a similar ticket for me.

It'd be so much easier if this could be done online (like adding it can) and I for one will not consider using the app again until online cancellation exists.

Plusnet Help Team
Plusnet Help Team
Posts: 69
Thanks: 9
Fixes: 2
Registered: ‎18-06-2018

Re: Cancelling BT Sports App

Hi @Red_devil

 

Thank you for getting in contact. I have Issued a ticket as requested for the removal of your BT Sports Package. This can be found here.

If this post resolved your issue please click the 'This fixed my problem' button
 Lee Y
 Plusnet Help Team
Champnet
Seasoned Pro
Posts: 1,003
Thanks: 277
Fixes: 2
Registered: ‎25-07-2007

Re: Cancelling BT Sports App

I too would like to cancel my BT sport app so could you raise a similar ticket for me.

Plusnet Help Team
Plusnet Help Team
Posts: 664
Thanks: 88
Fixes: 35
Registered: ‎23-01-2018

Re: Cancelling BT Sports App

Hi there @Champnet,

 

Your ticket has been created here

 

Thank you.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 OllieC
 Plusnet Help Team
lincramp
Newbie
Posts: 1
Registered: ‎19-09-2018

Re: Cancelling BT Sports App

I too would like to cancel my BT sport app so could you raise a similar ticket for me.

Plusnet Help Team
Plusnet Help Team
Posts: 1,103
Thanks: 109
Fixes: 50
Registered: ‎06-08-2018

Re: Cancelling BT Sports App

Hi @lincramp,

 

I have created a ticket for you here.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


kchn
Newbie
Posts: 2
Registered: ‎22-09-2018

Re: Cancelling BT Sports App

Can I also cancel my bt sports app? The live chat seems to be busy. Thanks
Plusnet Help Team
Plusnet Help Team
Posts: 594
Thanks: 83
Fixes: 29
Registered: ‎06-08-2018

Re: Cancelling BT Sports App

Hi @kchn,

 

I have created your ticket here

 

Thank you

If this post resolved your issue please click the 'This fixed my problem' button
 Warwick
 Plusnet Help Team
carolandkevin86
Newbie
Posts: 1
Registered: ‎25-09-2018

Re: Cancelling BT Sports App

Hi i would also like my BT sport app canceled please.
Plusnet Help Team
Plusnet Help Team
Posts: 438
Thanks: 62
Fixes: 36
Registered: ‎06-08-2018

Re: Cancelling BT Sports App

Hi @caroleandkevin86

 

I have raised a ticket on your account regarding this here

 

Thank you,

If this post resolved your issue please click the 'This fixed my problem' button
 Satss
 Plusnet Help Team