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Cancel the BT Sport App Please

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nikkinewmancp
Newbie
Posts: 2
Registered: ‎14-08-2019

Cancel the BT Sport App Please

Would you please raise a ticket to cancel the BT Sport App with immediate effect please. I only started it tonight for my son to watch the Football to find out that BT can take up to 24Hours to activate the account! Useless in this day and age.

You'll also didn't make it very clear that the pack was going to be increasing in cost by 100% in September until after I subscribed! 

 

Chris Newman

 

2 REPLIES 2
nikkinewmancp
Newbie
Posts: 2
Registered: ‎14-08-2019

Re: Cancel the BT Sport App Please

After 25mins I got through on the telephone so hopefully it's been actioned?

Plusnet Help Team
Plusnet Help Team
Posts: 594
Thanks: 83
Fixes: 29
Registered: ‎06-08-2018

Re: Cancel the BT Sport App Please

Hi @nikkinewmancp

 

Thanks for enquiring and I am sorry to hear that it took a while to get through to our Support Team.

I can confirm that this has been actioned for you, I appreciate that the price increase is frustrating and this should have been highlighted at point of you signing up. I can see this was included within your order confirmation however this should have been advised in the sign-up journey which I do apologise for.

If this post resolved your issue please click the 'This fixed my problem' button
 Warwick
 Plusnet Help Team