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Cancel bt sport app

Jimdrum
Newbie
Posts: 2
Thanks: 1
Registered: ‎24-03-2020

Cancel bt sport app

I've just noticed by sport has been on my account since December! I've no idea how that has happened and I have not used it.

Can you cancel it and refund me for those month's. I have by sport on ee so there is no reason why I'd sign up with you.

Thanks,

Jamie
2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,153
Thanks: 1,009
Fixes: 405
Registered: ‎01-01-2012

Re: Cancel bt sport app

Thanks for getting in touch @Jimdrum and apologies for the delayed response.

I've created a ticket on your account regarding this which you can view by going here

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Jimdrum
Newbie
Posts: 2
Thanks: 1
Registered: ‎24-03-2020

Re: Cancel bt sport app

Thanks Matthew. 10 out of 10 for sublime customer service. 👍💪