If you have a minimum term agreement, when your minimum term ends, a one month rolling term will apply.
Should you wish to cancel at the end of the minimum term, you will still need to give the required notice.
Should you wish to cancel within the minimum term (except as set out in 'Cancellation of service under the Consumer Contracts' below for residential accounts), you will normally have to pay an early termination charge for ending our agreement early. There may be some limited exceptions to for example if you cancel in the 14 day cancellation period or where we make a materially detrimental change to our terms and conditions.
This charge will be calculated by multiplying the time remaining of the minimum term by the early termination charge as set out in our relevant price guide.