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Cancel BT Sports App

samdc
Newbie
Posts: 2
Registered: ‎21-03-2020

Cancel BT Sports App

Hi, can I cancel BT Sports App please? It seems impossible to do so except via this forum and being sent a ‘ticket’.

Thanks.

7 REPLIES 7
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,390
Thanks: 6,909
Fixes: 1,148
Registered: ‎21-04-2017

Re: Cancel BT Sports App

Thanks for getting in touch @samdc

Could you log into your account and raise a ticket to us from Here with your request?

Drop us a message back with the ticket ID afterwards and we'll make sure it's picked up as soon as we can

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Ben_2
Newbie
Posts: 1
Registered: ‎22-03-2020

Re: Cancel BT Sports App

I also wish to cancel BT sport app, please can you give me directions on how to do so 

Anoush
Plusnet Staff
Plusnet Staff
Posts: 2,285
Thanks: 421
Fixes: 124
Registered: ‎22-08-2015

Re: Cancel BT Sports App

@Ben_2 Does the above link work for you? It should allow you to raise a ticket.  

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
samdc
Newbie
Posts: 2
Registered: ‎21-03-2020

Re: Cancel BT Sports App

Hi, I’m afraid the link to raise a ticket didn’t work. Can you provide further assistance please? It shouldn’t be this difficult to cancel.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,153
Thanks: 1,009
Fixes: 405
Registered: ‎01-01-2012

Re: Cancel BT Sports App

@samdc Unfortunately there's a issue affecting your account preventing me from removing it just yet but I've passed it to the relevant team for the issue to be resolved and we'll then get that removed for you

 

@Ben_2 I've updated your ticket for you

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
dmpitts
Dabbler
Posts: 22
Registered: ‎17-12-2013

Re: Cancel BT Sports App

Please cancel my subscription ticket

200294883

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,153
Thanks: 1,009
Fixes: 405
Registered: ‎01-01-2012

Re: Cancel BT Sports App

Thanks @dmpitts.

I've picked that up for you

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team