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Cancel BT Sports App

LatteQueen
Hooked
Posts: 6
Thanks: 3
Registered: ‎17-03-2020

Cancel BT Sports App

Please let me know how to cancel my Bt Sports App subscription. It is very frustrating not having a simple way to to do this and does not sit well with the service Plusnet promises.

9 REPLIES 9
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,717
Thanks: 7,026
Fixes: 1,175
Registered: ‎21-04-2017

Re: Cancel BT Sports App

Thanks for your post @LatteQueen and apologies for the delayed response.

Could you log into your account and raise a ticket to us from Here with your request? Drop us a post back with the ticket ID afterwards and we'll make sure it's picked up as soon as we can.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
LatteQueen
Hooked
Posts: 6
Thanks: 3
Registered: ‎17-03-2020

Re: Cancel BT Sports App

Hi my reference is 200197335.

thanks please sort as soon as possible please.

LatteQueen
Hooked
Posts: 6
Thanks: 3
Registered: ‎17-03-2020

Re: Cancel BT Sports App

Ref number given is 200197335

hope this gets it sorted quickly. Thanks

ashtree31
Newbie
Posts: 3
Thanks: 1
Registered: ‎21-03-2020

Re: Cancel BT Sports App

Can you help with me cancelling my BT Sports app as well.

 

Thanks

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,717
Thanks: 7,026
Fixes: 1,175
Registered: ‎21-04-2017

Re: Cancel BT Sports App

@LatteQueen That's been actioned for you now

 

@ashtree31 Could you raise a ticket as per the above and post back with the ticket ID?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
ashtree31
Newbie
Posts: 3
Thanks: 1
Registered: ‎21-03-2020

Re: Cancel BT Sports App

Thanks for your help.

My reference number is: 200215990.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,717
Thanks: 7,026
Fixes: 1,175
Registered: ‎21-04-2017

Re: Cancel BT Sports App

Thanks for your post @ashtree31

I've arranged that for you now and added a reply on to your ticket.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
ashtree31
Newbie
Posts: 3
Thanks: 1
Registered: ‎21-03-2020

Re: Cancel BT Sports App

Thanks for sorting that all out so quickly.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,717
Thanks: 7,026
Fixes: 1,175
Registered: ‎21-04-2017

Re: Cancel BT Sports App

No problem, let us know if there's anything else you'd need help with

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team