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Cancel BT Sport

uktoonarmy
Newbie
Posts: 3
Registered: ‎21-06-2021

Cancel BT Sport

Hi, can I please cancel my BT sport app?
6 REPLIES 6
Strat
Moderator
Moderator
Posts: 30,734
Thanks: 3,527
Fixes: 519
Registered: ‎14-04-2007

Re: Cancel BT Sport

Moderators Note
This topic has been moved from General Chat to TV.

Customer and Forum Moderator. Windows 10 Firefox 93.0 (64-bit)

BD
Plusnet Help Team
Plusnet Help Team
Posts: 1,264
Thanks: 268
Fixes: 79
Registered: ‎24-04-2017

Re: Cancel BT Sport

Hi @uktoonarmy, thanks for getting in touch and welcome to our Community Forums.
I have raised a ticket on your account regarding this request and if you can please add a comment to the ticket confirming then I can action this for you.
The ticket can be seen here.
(You may need to be logged into the member center prior to clicking the link in order to add a comment)

 Ben Devine
 Plusnet Help Team - Sheffield
uktoonarmy
Newbie
Posts: 3
Registered: ‎21-06-2021

Re: Cancel BT Sport

Hi, when I open the ticket, it’s coming up with an error message
BD
Plusnet Help Team
Plusnet Help Team
Posts: 1,264
Thanks: 268
Fixes: 79
Registered: ‎24-04-2017

Re: Cancel BT Sport

Thanks for getting back to me @uktoonarmy and I'm sorry to hear you're having issues trying to comment on the ticket. I'd advise logging into the member center on a browser and perhaps pasting the below ticket link in to see if this allows you to add a comment?
https://www.plus.net/wizard/?p=view_service_notice&id=215437992

Alternatively, I've dropped you a SMS message you should be able to reply to confirming you'd like the BT Sports App removed.

I look forwards to hearing from you further.

 

 Ben Devine
 Plusnet Help Team - Sheffield
uktoonarmy
Newbie
Posts: 3
Registered: ‎21-06-2021

Re: Cancel BT Sport

Hi,

I have replied to the text message
BD
Plusnet Help Team
Plusnet Help Team
Posts: 1,264
Thanks: 268
Fixes: 79
Registered: ‎24-04-2017

Re: Cancel BT Sport

Thanks for getting back to me and confirming @uktoonarmy. I've replied back on the ticket confirming my actions and if there's anything we can help you with moving forwards then please don't hesitate getting back in touch.

 Ben Devine
 Plusnet Help Team - Sheffield