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Cancel BT Sport as there are no games on?

MaverickThomas
Newbie
Posts: 1
Registered: ‎25-05-2020

Cancel BT Sport as there are no games on?

Hello,

Due to the current climate I want to cancel or freeze my BT Sport account due to the lack of sport on right now. I have tried calling but can't get through and I've been charged for this month and was wondering if this could be refunded also since we haven't been able to watch any sport.

Thank you

3 REPLIES 3
djcjuk
Rising Star
Posts: 76
Thanks: 10
Fixes: 3
Registered: ‎05-03-2014

Re: Cancel BT Sport as there are no games on?

Read the Covid 19 update at top of forum.

abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 107
Fixes: 60
Registered: ‎02-05-2017

Re: Cancel BT Sport as there are no games on?

Hi @MaverickThomas,  thanks for bearing with us,

 

If you still want to cancel please call us on 0800 432 0200. Alternatively Plusnet customers can now pause their BT Sport payment via this online form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050... .

 

As soon as things change we’ll be in touch.

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
JaxonThomas
Newbie
Posts: 2
Registered: ‎25-05-2020

Re: Cancel BT Sport as there are no games on?

Hello,

Due to the current climate I want to cancel or freeze my BT Sport account due to the lack of sport on right now. I have tried calling but can't get through and I've been charged for this month and was wondering if this could be refunded also since we haven't been able to watch any sport.

Thank you

 
thank you my issue has been solved