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Cancel BT Sport and BT Sport App

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Newbie
Posts: 4
Registered: ‎25-03-2020

Cancel BT Sport and BT Sport App

I would like to cancel BT Sport and the BT Sport App.  I am currently in lock down in Spain so to  wait for 30 plus minutes on the phone is very costly.

46 REPLIES 46
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Moderator
Moderator
Posts: 23,474
Thanks: 4,009
Fixes: 1,026
Registered: ‎11-01-2008

Re: Cancel BT Sport and BT Sport App


Moderators Note


This topic has been moved from Everything Else to TV

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Newbie
Posts: 4
Registered: ‎25-03-2020

Re: Cancel BT Sport and BT Sport App

I am new to this forum. I have asked to cancel my BT Sport. What else do you need?

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Plusnet Help Team
Plusnet Help Team
Posts: 7,893
Thanks: 879
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Registered: ‎01-01-2012

Re: Cancel BT Sport and BT Sport App

Fix

Thanks for getting in touch @Billyt

That's been done for you now

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Newbie
Posts: 1
Registered: ‎01-04-2020

Re: Cancel BT Sport and BT Sport App

Hi, I would also like to cancel my BT sport app.  Please can you help.  Many thanks

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Newbie
Posts: 1
Registered: ‎02-04-2020

Re: Cancel BT Sport and BT Sport App

Hi,

 

Please can you either suspend, until live sport is back on, or cancel my BT sport AP.

 

Thanks.

 

GAA

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Moderator
Moderator
Posts: 23,474
Thanks: 4,009
Fixes: 1,026
Registered: ‎11-01-2008

Re: Cancel BT Sport and BT Sport App

You can fill in this form for a free month https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount which will hopefully be extended until live sport starts again.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Newbie
Posts: 4
Registered: ‎25-03-2020

Re: Cancel BT Sport and BT Sport App

Hi

 

Please Camcel BT Sport and Sport App immediately

 

 

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Newbie
Posts: 1
Registered: ‎30-03-2020

Re: Cancel BT Sport and BT Sport App

hi, I'd like to cancel it too. Thanks.

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Plusnet Help Team
Plusnet Help Team
Posts: 7,893
Thanks: 879
Fixes: 381
Registered: ‎01-01-2012

Re: Cancel BT Sport and BT Sport App

That's been done for the both of you

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Newbie
Posts: 4
Registered: ‎25-03-2020

Re: Cancel BT Sport and BT Sport App

Thank you Mathew

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Newbie
Posts: 2
Registered: ‎04-04-2020

Re: Cancel BT Sport and BT Sport App

I would like to cancel my BT Sport app (add-on to my broadband package) too.

 

thanks

George Donovan

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Newbie
Posts: 1
Registered: ‎06-04-2020

Re: Cancel BT Sport and BT Sport App

Please can you also cancel my BT Sport App. 

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Hooked
Posts: 6
Registered: ‎01-04-2020

Re: Cancel BT Sport and BT Sport App

Hi,

I'd had trouble cancelling my subscription via phone and ended up sending a message to Plusnet help on Twitter, which is an address given on the Plusnet account pages. The link to the page is:

https://www.plus.net/home-broadband/contact/residential/customer-services/

Matt replied to my Twitter post within a day and cancelled it.

Thanks for that.

Nevertheless, Plusnet could and should be making this a lot easier for customers than they are doing, in my opinion.

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Hooked
Posts: 6
Registered: ‎01-04-2020

Re: Cancel BT Sport and BT Sport App

The link didn't show the Twitter info. Sorry about that.

Under 'Contact Us' on the PlusNet website, choose a problem, such as TV.

Go to 'My question isn't listed.'

Step 3 states 'Let's get You Sorted.' The Twitter address is in the box.

I've attached a screen-shot.