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Can I use my own DTRT2100?

FIXED
ACCB
Dabbler
Posts: 14
Registered: ‎11-07-2020

Can I use my own DTRT2100?

I'm tempted to add Youview to my Plusnet package, but as I already have a Youview+ box (that works a treat and has a lot of recordings on it), I don't want a Youview+ package, just the basic will do.

My question - will Plusnet let me use my own box (Humax DTRT2100) for the subscription channels?

I previously had Youview from TalkTalk and it was just a matter of teling support the ID of the box that was to be authorised. But reading various threads on here, it is unclear if the subscribed channels will be available on my own box.

2 REPLIES 2
MisterW
Superuser
Superuser
Posts: 9,906
Thanks: 2,647
Fixes: 202
Registered: ‎30-07-2007

Re: Can I use my own DTRT2100?

@ACCB Although it isn't offically supported by Plusnet, if you search this forum for 'own box' you will see reports of people successfully using their own boxes. You will need to order a box from Plusnet when you subscribe to the TV package but as I understand it, this can be the basic non recording box.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dave501
Aspiring Pro
Posts: 119
Thanks: 152
Fixes: 6
Registered: ‎02-01-2020

Re: Can I use my own DTRT2100?

Fix

@ACCB I’m using a Humax DTRT2100 and the subscription channels work fine...