cancel
Showing results for 
Search instead for 
Did you mean: 

By sport order

jim123
Dabbler
Posts: 11
Thanks: 1
Registered: ‎14-02-2017

By sport order

Hi

 

i just ordered bt sport on my dads account and at completion it said a new viewing card will be sent.

 

is this needed though as I entered his viewing card number with the order?

 

thanks for any info!

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 11,171
Thanks: 3,430
Fixes: 558
Registered: ‎21-04-2017

Re: By sport order

Hi Jim, (thanks for your private message to my previous @Anoush community account)

I've added a note to the support ticket 186843624 on their account advising that we don't need to send a new viewing card. I'd expect this to be picked up next week, I've also emailed a colleague with access to the necessary system to try to get the service activated as soon as we possibly can.

Hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
jim123
Dabbler
Posts: 11
Thanks: 1
Registered: ‎14-02-2017

Re: By sport order

Thank you so much Anoush. It’s very much appreciated.

 

kind regards

jim

Plusnet Help Team
Plusnet Help Team
Posts: 11,171
Thanks: 3,430
Fixes: 558
Registered: ‎21-04-2017

Re: By sport order

No problem Jim Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team