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BT sports app

FIXED
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Newbie
Posts: 2
Registered: ‎18-03-2020

BT sports app

Hi there, 

 

I would like to cancel the BT sports app please. 

24 REPLIES 24
Highlighted
Newbie
Posts: 2
Registered: ‎18-03-2020

Re: BT sports app

I would also like to cancel please. 

Highlighted
Newbie
Posts: 2
Registered: ‎18-03-2020

Re: BT sports app

I too would like to cancel BT Sports.  I have followed previous advice from PlusNet, eventually ending up on a Manage Add Ons page.  All the add-ons on this page have a 'add' or 'cancel' link ... except BT Sport which has no links at all.  

 

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Plusnet Help Team
Plusnet Help Team
Posts: 17,845
Thanks: 5,640
Fixes: 953
Registered: ‎21-04-2017

Re: BT sports app

Hi everybody. 

Could you log into your account and raise a ticket to us from Here with your request? Drop us a post back with the ticket ID afterwards and we'll make sure it's picked up as soon as we can.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Newbie
Posts: 2
Registered: ‎18-03-2020

Re: BT sports app

Thank you.  My question id is 200162692

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Newbie
Posts: 2
Registered: ‎18-03-2020

Re: BT sports app

Thank you. My question ID is 200198389.

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Plusnet Help Team
Plusnet Help Team
Posts: 17,845
Thanks: 5,640
Fixes: 953
Registered: ‎21-04-2017

Re: BT sports app

Cheers, those ticket IDs have been actioned now. 

Let us know if there's anything else you'd need help with

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Newbie
Posts: 2
Registered: ‎18-03-2020

Re: BT sports app

Hi there,

 

My ticket number is 200290539. Hope this helps.

 

Thank you very much for your help with this.

 

 

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Newbie
Posts: 1
Registered: ‎24-03-2020

Re: BT sports app

My ticket id is 200290833

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Plusnet Help Team
Plusnet Help Team
Posts: 8,085
Thanks: 963
Fixes: 392
Registered: ‎01-01-2012

Re: BT sports app

Fix

Thanks for your posts @sarahchalmers and @darknight602

I can see that's been picked up for you

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Newbie
Posts: 1
Registered: ‎26-03-2020

Re: BT sports app

I'd also like to cancel the BT Sport App and can't see an option in my account, I've opened a ticket as you suggested above, the reference number is: 200358562

Would you mind actioning that as well? Thanks!

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Plusnet Help Team
Plusnet Help Team
Posts: 8,085
Thanks: 963
Fixes: 392
Registered: ‎01-01-2012

Re: BT sports app

Thanks @leftfield7

That's been done for you now

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Newbie
Posts: 2
Registered: ‎26-03-2020

Re: BT sports app

Hi, can I also please cancel the BT Sport app. I was intending on cancelling at the end of this football season anyway. I can't use the online chat as it says I'm blocking pop-ups, though I've checked and I'm not, and the phone line says you're not taking any calls about this at the moment, so this appears to be the only place left to request this. Thanks!

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Newbie
Posts: 2
Registered: ‎26-03-2020

Re: BT sports app

Ticket No: 

Highlighted
Newbie
Posts: 2
Registered: ‎26-03-2020

Re: BT sports app

Hi there

I would also like to cancel my BT sport package as there is no sport being played on it!

My reference number is 200360135

thanks

Nick