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BT sport on sky platform

Banksie22
Newbie
Posts: 2
Registered: 16-07-2016

BT sport on sky platform

Hi. I hope someone can help.
My partner and I, just ordered the BT sports HD package. I did it online and after confirming the process I got a message saying I need new viewing card and this will be posted out within 48 hours? Can anyone tell
Me why this is and if there is any way round it.
As I ordered it just now for watching football today at 3PM. Not for two days or more later.

Many thanks.
Craig
2 REPLIES
Hobo
Hooked
Posts: 6
Thanks: 5
Fixes: 1
Registered: 20-07-2007

Re: BT sport on sky platform

From PlusNet website:-

How long does it take to activate my viewing card?

If you already have a viewing card, we'll process your order for BT Sport within 48 hours but if you need a new card it'll take a week. So we can ensure you have BT Sport when you want it please don't call us just before a game you want to watch!

Plusnet Help Team
Plusnet Help Team
Posts: 517
Thanks: 51
Fixes: 18
Registered: 02-03-2015

Re: BT sport on sky platform

Hi Banksie22,

As per our conversation via Twitter on the 16/07/16, that message was sent in error and the service is just going to be activated on your existing viewing card. Just to update you as well, your BT Sports package should now be up and running and ready to use as of today.

If this post resolved your issue please click the 'This fixed my problem' button
 Ben Babinski
 Plusnet Help Team