can some at plusnet tell me why I keep get emails telling me to activate mt BT sport app ,when according when I click the link in my account add my details Ive done this 3-4 times i get ,
[Great news, you've already completed your registration. To access BT Sport simply download the BT Sport app and log in using your BT ID.] but my account still says for me activate BT sport ,Is is because I cancelled BT sport in March then reinstated it recently ,I was told at the time of cancellation that BT would hold my details in case I purchased further BT products, I am currently using the app to watch the football ,so surely my BT sport app must be activated
Fixed! Go to the fix.
My situation is exactly the same as yours.
Like you I had BT Sport for quite a long time and cancelled at the time of lockdown. I reactivated when football began again and have used it several times since. I had the email last week telling me I need to register to get the most from my subscription. When I try to register I am told that it is already done, which I am well aware of.
I suppose that there will be more reminders to come just like the " You have not updated your communication preferences" email that appears frequently. That keeps appearing, despite a multitude of updates being done, with no notice being taken of any changes being taken or registered.