BT sport app on mobile wont activate despite repeated phone calls to Plus net and on line chat....

[#1]

Has anyone had problems with BT sport app on mobile..?

I have registered and have a BT id yet when i attempt to activate I get a message asking me to contact customer services which I have done repeatedly and been promised call backs but nothing has been done.

How difficult can it be to activate this app ..? 

The customer service I have received is appalling..

Any help would be appreciated.

[#2]

Hi there, 

I can see you called in and spoke to Chris yesterday who is doing some work to remove and re-add BT Sport access to your account. 

I'm going to chase him up for an update on this and will get back to you ASAP. 

[#3]

Stiil not been sorted despite empty promises by many members of the staff at plus net..

The incompetence shown is breathtaking..it is now approaching 3 months and we have not been able to view bt sport on the app on android phone...

[#4]

I can see that you spoke to us on Monday and it looks like it might be resolved. Can you confirm please?