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BT TV app

Posts: 15
Thanks: 10
Registered: ‎25-09-2014

Re: BT TV app

I'd try once more if you haven't already and if it still fails I'd contact the help desk. I'm guessing they'll be busy but I've always found them helpful.

Community Gaffer
Community Gaffer
Posts: 14,343
Thanks: 1,933
Fixes: 142
Registered: ‎04-04-2007

Re: BT TV app

I would try a maintenance mode reset before that. In fact, I would avoid contacting the call centre at all for something like this whilst we're in the midst of the current CV-19 crisis 😉

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Posts: 1
Registered: 3 weeks ago

Re: BT TV app

The app says that the humax t1000 doesn't work. I'm trying my 2nd box a Huawei DN370t but not having much luck.

Which boxes are confirmed to work with the bt app please?
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