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BT Sports problem

Posts: 4
Registered: ‎26-10-2019

BT Sports problem

I've just taken out a new plusnet broadband package so that I could get BT Sports. However after spending half the morning on live chat and then on phone, I've been told this isn't possible as my viewing card number is apparently already in use. I'd established that already myself when I tried to set it up, but thought someone would be able to help out.

I want to cancel contract as I'm fed up already and have no intention of phoning Sky on the off chance that they can help, as was suggested! My viewing card has been in use for years and is certainly not being used by anyone else.

I asked to speak to someone about cancelling contract but gave up after being kept on hold for 30 mins.

A really poor start to my contract and now I just want out ASAP, even if it means having to pay more for BT Sports from another source.