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BT Sports Package

Aspiring Champion
Posts: 1,545
Thanks: 483
Fixes: 5
Registered: ‎25-07-2007

BT Sports Package

On behalf of another user who lives in central London.
Fibre is not available so his connection is ADSL, quoted at 17Mbps. He currently uses SKY direct to his TV. Being an old house Broadband is supplied by Homeplugs and Wi-Fi.  He now wants to add BT Sport to his viewing.  Is this possible as all ads on both PlusNet & BT seem to require Fibre. Also is it necessary to move his phone from BT to PlusNet. Any advise appreciated. -DM
4 REPLIES 4
Community Gaffer
Community Gaffer
Posts: 5,177
Thanks: 1,453
Fixes: 254
Registered: ‎25-03-2015

Re: BT Sports Package

Unfortunately we wouldn't be able to provide him with YouView if he can only get ADSL, however if he had broadband with us he could get BT Sport through us over the Sky viewing platform.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional
Aspiring Champion
Posts: 1,545
Thanks: 483
Fixes: 5
Registered: ‎25-07-2007

Re: BT Sports Package

Perfect thanks, his Broadband is with PlusNet.
Although his house is residential he on the Business Tariff which I believe he cannot add the BT Sport package.
What will he have to do next ? - DM
Champion
Posts: 3,201
Thanks: 176
Fixes: 46
Registered: ‎10-04-2014

Re: BT Sports Package

I believe that we do have a migration process Biz to Res. This would be the best way to proceed. They may be best contacting us on 08000 232 221 to get the ball rolling.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Aspiring Champion
Posts: 1,545
Thanks: 483
Fixes: 5
Registered: ‎25-07-2007

Re: BT Sports Package

Thanks, will do..............