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BT Sports App Suspension

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Newbie
Posts: 1
Registered: ‎07-01-2020

BT Sports App Suspension

On 19th April, I completed the BT Sports App suspension form.  The acknowledgement form said "your subscription will automatically resume in your June bill".

On 28th April, I followed it up with a customer service question asking to suspend Bt Sports from 19th April.

However, today, 29th April, I received an email entitled "BT Sport App cancellation confirmation" which states "You've chosen to cancel your BT Sport App from Plusnet".

I want to SUSPEND BT Sports, I do NOT want to cancel it.  Please clarify.

1 REPLY 1
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Moderator
Moderator
Posts: 29,790
Thanks: 3,109
Fixes: 473
Registered: ‎14-04-2007

Re: BT Sports App Suspension

Moderators Note
This topic has been moved from Everything Else to TV.

 

 

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