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BT Sport

Sarah2
Newbie
Posts: 2
Registered: 25-09-2017

BT Sport

Can someone please help. This is the second time I have agreed to the BT Sport app and the second time it isnt working. The issue being I used to have BT sports with EE ages ago. Everytime I log into BT using my BT ID it says activation required how am I suppose to activate my account?
Tags (1)
7 REPLIES
Sarah2
Newbie
Posts: 2
Registered: 25-09-2017

Re: BT Sport

Any advice Plusnet!!!!!!
Moderator
Moderator
Posts: 17,191
Thanks: 883
Fixes: 101
Registered: 11-01-2008

Re: BT Sport

Moderators Note.

moved to the correct area.
Will Moderate For Thanks
Plusnet Staff
Plusnet Staff
Posts: 36
Thanks: 11
Fixes: 3
Registered: 01-12-2016

Re: BT Sport

@Sarah2 only just spotted this.  Have you called in and raised this with anyone?  Can you PM me your PN username and the email address linked to your BT ONE ID?  I'll ask someone here to have a look into this for you if it's not already being picked up.


 Paul
 Plusnet Staff
carlo
Newbie
Posts: 1
Registered: 29-09-2017

Re: BT Sport

I have the same issue and thus I am interested in the answer/fix. Which is the correct area?

Jayzelos
Newbie
Posts: 2
Thanks: 1
Registered: 02-10-2017

Re: BT Sport

Can I add myself as another victim. Im showing as activated on the member centre but the BT app keeps saying I'm not. [Removed] for BT, plus net username [Removed]. (email is same for plus net as BT). I've not logged a ticket.

Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.

Plusnet Staff
Plusnet Staff
Posts: 36
Thanks: 11
Fixes: 3
Registered: 01-12-2016

Re: BT Sport

@Jayzelos - I've messaged you with an update.


 Paul
 Plusnet Staff
Jayzelos
Newbie
Posts: 2
Thanks: 1
Registered: 02-10-2017

Re: BT Sport

Cheers Paul, that's sorted it for me.