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BT Sport on Sky

Katrinao123
Newbie
Posts: 4
Registered: ‎26-10-2016

BT Sport on Sky

I added BT Sport last night to be told that I'll need a new viewing card posted out. I have a fully active sky viewing card already so why am I having to wait a week for a new viewing card? 

4 REPLIES 4
chenks76
Community Veteran
Posts: 3,274
Thanks: 208
Fixes: 12
Registered: ‎24-10-2013

Re: BT Sport on Sky

you're not the first person to be told this nonsense unfortunately.
plusnet don't seem to be able to even do the simple tasks without cocking it up these days.
Katrinao123
Newbie
Posts: 4
Registered: ‎26-10-2016

Re: BT Sport on Sky

So I don't need a new card? 

chenks76
Community Veteran
Posts: 3,274
Thanks: 208
Fixes: 12
Registered: ‎24-10-2013

Re: BT Sport on Sky

if you have a current active sky card then, no, you don't need a new card.
BenB
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 541
Fixes: 20
Registered: ‎02-03-2015

Re: BT Sport on Sky

Hi @Katrinao123,

I am sorry to hear about this and the confusion regarding the BT Sports activation on the Sky viewing card. It seems to have for some reason duplicated your ticket but one saying that a new viewing card will arrive. I can see that this was rectified and your service is now running on your existing viewing card and you can now enjoy BT Sports.

If you do need any further assistance then please get in touch and we'll be more than happy to help.