BT Sport app on iOS
Twice now I have tried to activate my BT sport app and twice I still have had no luck.
The 1st time I phoned customer support to raise a ticket, and after going through all their suggestions they could not fix the problem. I told them to cancel this add on so that I could try again from the start, and guess what, I had the same problem.
I have tried on my laptop, on my iPad and iPhone but always get the same error page (see attached photo)
I chose to add on the app rather than the Sky option because a) it’s cheaper and b) more convenient so I’d really prefer to use the app option.
Re: BT Sport app on iOS
Hi @Mike_W1 and welcome to the forums.
Please accept my apologies for the issue in activating your BT Sport app.
I have tested the activation link from my web browser (Firefox) and was able to access it without 'Safari cannot open this page because the network connection was lost'. Could you try another web browser to see if you are able to access the activation link?