BT Sport app - activation link invalid

[#1]

That sorted it. I've started the activations process.

Many thanks.

[#2]

Cool. Glad to hear that

Let me know once you've completed the process and we'll remove the static IP

[#3]

Ok. Awaiting BT email to link with BT ID.

[#4]

All now sorted and BT Sport app is working. Many thanks for your support.

[#5]

Hi @neild

Thanks for getting back to us and really please its all working for you!

If you need us at all for anything don't hesitate to get in touch.

[#6]

HI

I am having the same issue.

Will the same fix work for me

Cheers

[#7]

Hi @Sm0tty,

I'm sorry to hear that you're also experiencing this issue. Just to confirm, have you had the chance to check the other suggested solutions posted in this thread, such as using an alternative web browser?

[#8]

HI

I have, IE & Chrome, plus on my phone

[#9]

HI

Just tried from my work laptop, and into the site.

i have managed to register. Thanks anyway

[#10]

Not to worry @Sm0tty, I'm glad to hear that you've completed the registration process. If there's any issues with the service itself then please let us know and we'll be more than happy to help.

[#11]

Activation link not working for me either, ( using my Plusnet broadband ) ended up using my mobile phone network ( not Plusnet ) and tethering to my laptop. Registered fine, just waiting for confirmation email from BT.

[#12]

Hi there @ Keltosh,

Sorry to hear that this was an issue, I'm sure it must have caused some frustration.

From your description it does sound like it may be browser-related. I'm pleased you were able to activate the link via your mobile.

Let us know if you need any further assistance.

Thanks - LF

[#13]

Hi. I experienced same issue.

I received email and downloaded the BT app, but I cannot access  'Step 1: Go to this link' "ERR_EMPTY_RESPONSE"

I tried it another computer, phone and browser(explorer and chrome) 

and through your homepage 'If you cannot find the email, you can set up your BT ID now.'

Could you help me about it?

[#14]

Hi @jestranger 

We can look at adding a static IP as this is how the issue was resolved above, would that be ok for you? 

Thanks, 

MoR

[#15]

Hi jestranger,

I didn’t get anywhere using my Plusnet service. Forget your Plusnet broadband.

I used my mobile phone connection, & tethered to my laptop. 

Sorted straight away.

Regards.