cancel
Showing results for 
Search instead for 
Did you mean: 

BT Sport app - activation link invalid

FIXED
neild
Dabbler
Posts: 12
Thanks: 3
Registered: ‎06-07-2019

Re: BT Sport app - activation link invalid

That sorted it. I've started the activations process.

Many thanks.

Plusnet Help Team
Plusnet Help Team
Posts: 13,888
Thanks: 4,306
Fixes: 690
Registered: ‎21-04-2017

Re: BT Sport app - activation link invalid

Cool. Glad to hear that Thumbs Up

Let me know once you've completed the process and we'll remove the static IP

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
neild
Dabbler
Posts: 12
Thanks: 3
Registered: ‎06-07-2019

Re: BT Sport app - activation link invalid

Ok. Awaiting BT email to link with BT ID.
neild
Dabbler
Posts: 12
Thanks: 3
Registered: ‎06-07-2019

Re: BT Sport app - activation link invalid

All now sorted and BT Sport app is working. Many thanks for your support.

Plusnet Help Team
Plusnet Help Team
Posts: 594
Thanks: 83
Fixes: 29
Registered: ‎06-08-2018

Re: BT Sport app - activation link invalid

Hi @neild

 

Thanks for getting back to us and really please its all working for you!

If you need us at all for anything don't hesitate to get in touch.

If this post resolved your issue please click the 'This fixed my problem' button
 Warwick
 Plusnet Help Team
Sm0tty
Newbie
Posts: 3
Registered: ‎15-07-2019

Re: BT Sport app - activation link invalid

HI

 

I am having the same issue.

Will the same fix work for me

 

Cheers

Highlighted
Plusnet Help Team
Plusnet Help Team
Posts: 875
Thanks: 102
Fixes: 37
Registered: ‎26-03-2018

Re: BT Sport app - activation link invalid

Hi @Sm0tty,

I'm sorry to hear that you're also experiencing this issue. Just to confirm, have you had the chance to check the other suggested solutions posted in this thread, such as using an alternative web browser?

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
Sm0tty
Newbie
Posts: 3
Registered: ‎15-07-2019

Re: BT Sport app - activation link invalid

HI

 

I have, IE & Chrome, plus on my phone

Sm0tty
Newbie
Posts: 3
Registered: ‎15-07-2019

Re: BT Sport app - activation link invalid

HI

Just tried from my work laptop, and into the site.

i have managed to register. Thanks anyway

Plusnet Help Team
Plusnet Help Team
Posts: 875
Thanks: 102
Fixes: 37
Registered: ‎26-03-2018

Re: BT Sport app - activation link invalid

Not to worry @Sm0tty, I'm glad to hear that you've completed the registration process. If there's any issues with the service itself then please let us know and we'll be more than happy to help. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
Keltosh
Newbie
Posts: 4
Thanks: 1
Registered: ‎10-03-2019

Re: BT Sport app - activation link invalid

Activation link not working for me either, ( using my Plusnet broadband ) ended up using my mobile phone network ( not Plusnet ) and tethering to my laptop. Registered fine, just waiting for confirmation email from BT.

Plusnet Help Team
Plusnet Help Team
Posts: 383
Thanks: 37
Fixes: 13
Registered: ‎06-08-2018

Re: BT Sport app - activation link invalid

Hi there @ Keltosh,

 

Sorry to hear that this was an issue, I'm sure it must have caused some frustration.

 

From your description it does sound like it may be browser-related. I'm pleased you were able to activate the link via your mobile.

 

Let us know if you need any further assistance.

 

Thanks - LF

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team
jestranger
Newbie
Posts: 1
Registered: Friday

Re: BT Sport app - activation link invalid

Hi. I experienced same issue.

I received email and downloaded the BT app, but I cannot access  'Step 1: Go to this link' "ERR_EMPTY_RESPONSE"

I tried it another computer, phone and browser(explorer and chrome) 

and through your homepage 'If you cannot find the email, you can set up your BT ID now.'

 

Could you help me about it?

 

 

 

Plusnet Help Team
Plusnet Help Team
Posts: 1,482
Thanks: 253
Fixes: 51
Registered: ‎26-03-2018

Re: BT Sport app - activation link invalid

Hi @jestranger 

 

We can look at adding a static IP as this is how the issue was resolved above, would that be ok for you? 

 

Thanks, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
Keltosh
Newbie
Posts: 4
Thanks: 1
Registered: ‎10-03-2019

Re: BT Sport app - activation link invalid

Hi jestranger,

I didn’t get anywhere using my Plusnet service. Forget your Plusnet broadband.

I used my mobile phone connection, & tethered to my laptop. 

Sorted straight away.

Regards.