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BT Sport & App total cost

antm4n
Newbie
Posts: 2
Registered: ‎10-02-2018

BT Sport & App total cost

Hi

 

Hope someone can help. I called Plusnet customer services today to add on BT Sport (I already have BT sport lite)

I'm wanting to add on extra sport channels ready for moto gp. I was told this was an additional £5 so my total would be £10. Not a problem with that. I then enquired about access via bt sport app he said not possible without another additional £5 or just pay £5 for app access but this wouldn't allow access through youview box.

 

Is this correct? Plusnet website says that I'd have access to the bt sport app & online player for the additional £5 upgrade form BT lite (£10 in total)

 

Thanks in advance

 

2 REPLIES 2
dgilbert2
Rising Star
Posts: 101
Thanks: 11
Fixes: 2
Registered: ‎17-11-2017

Re: BT Sport & App total cost

This does not sound right! You just pay for the BT Sport Channel pack (£5) and then setup a BT id login to use the app. I received an email with a link. You only pay the £5. See below FAQ;

 

https://www.plus.net/tv/btsport/faq/#BT-ID

 

When you cancel the BT Sport Channel pack you will no longer be able to use the app.

 

Finally, just manage you TV packs through your online account, much easier 🙂

antm4n
Newbie
Posts: 2
Registered: ‎10-02-2018

Re: BT Sport & App total cost

Thanks for your help Smiley