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BT Sport HD on Sky Q

jb68
Dabbler
Posts: 21
Thanks: 3
Registered: ‎21-06-2019

BT Sport HD on Sky Q

Hi,

 

I ordered it yesterday and still hasn't came on yet. How long does it usually take?

5 REPLIES 5
Plusnet Help Team
Plusnet Help Team
Posts: 1,087
Thanks: 126
Fixes: 47
Registered: ‎26-03-2018

Re: BT Sport HD on Sky Q

Hi @jb68,

It can take a couple of working days to activate, so it may not be live until tomorrow or the day after. If you experience any issues or it isn't working past this point then please let us know and we'll be happy to pick this up for further review.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
jb68
Dabbler
Posts: 21
Thanks: 3
Registered: ‎21-06-2019

Re: BT Sport HD on Sky Q

Hello,

I phoned Plusnet today and they advised that it will be working within the next 24 hours. Still not working yet but will update tomorrow.
Plusnet Help Team
Plusnet Help Team
Posts: 7,524
Thanks: 808
Fixes: 317
Registered: ‎01-01-2012

Re: BT Sport HD on Sky Q

Thanks for getting back to us @jb68

I've spoken with a colleague who's activated this for you now and it should be working.

Let us know if it isn't

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
jb68
Dabbler
Posts: 21
Thanks: 3
Registered: ‎21-06-2019

Re: BT Sport HD on Sky Q

Can confirm all working. Thanks!
Plusnet Help Team
Plusnet Help Team
Posts: 7,524
Thanks: 808
Fixes: 317
Registered: ‎01-01-2012

Re: BT Sport HD on Sky Q

Glad to hear it!

Let us know if you have any further issues

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team