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BT Sport App with Sky

Posts: 1
Registered: ‎21-03-2018

BT Sport App with Sky

According to the answer to question 8 on it states "As part of the BT Sport app from Plusnet package (and as part of taking the BT Sport channel pack) you get access to BT Sport via the BT Sport App and the BT online player."


I have the BT Sport via Sky but I'm trying to register for a BT ID but the BT BT ID journey is unsuccessful quoting the text "Sorry, we can't complete your request at this time. Please contact 0800 432 0200 to order BT Sport from Plusnet."


I haven't contacted the number yet, but should I expect to gain access to the BT Sport App given the FAQ quote above.


Thanks in advance.

Posts: 1,946
Thanks: 129
Fixes: 12
Registered: ‎15-11-2012

Re: BT Sport App with Sky

You don't get access to the App or Web player if you take BT Sport from Plusnet via the Sky platform.


Its in the T&Cs


These terms apply where you receive BT Sport as part of your existing Sky subscription (just called BT Sport in these terms and we refer to all BT Sport channels you receive as your channel pack).


1. What we provide

1.1. We'll provide access to content on the BT Sport channels within your selected channel pack via your existing Sky package.

1.2. BT Sport does not provide access to any online content made available by BT via the BT Sport website at or on smartphones or tablets via any BT Sport App. No multi-room viewing is possible.