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BT Sport App Whilst Abroad

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Newbie
Posts: 2
Registered: ‎21-02-2020

BT Sport App Whilst Abroad

Hi, just joined the Plusnet community. I already have BT sport to watch on TV at home. Abroad at the moment and have downloaded the App. I need a BT ID and password but not sure how to get this. I don't want to use the 0800 number to phone Plusnet but can't see any other way to contact them. Chat line not available.Any help would be appreciated. Thanks

Moderators Note: Changed all caps title as per Forum rules

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Moderator
Moderator
Posts: 23,643
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Registered: ‎11-01-2008

Re: BT SPORT APP WHILE ABROAD


Moderators Note


This topic has been moved from Chat to TV

Customer / Moderator
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Moderator
Moderator
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Registered: ‎11-01-2008

Re: BT Sport App Whilst Abroad

Whilst you await a staff response the app won't work outside of Europe, at least for the football.
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Newbie
Posts: 2
Registered: ‎21-02-2020

Re: BT Sport App Whilst Abroad

Thank you for your reply, we are in Spain so thought it would work

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Moderator
Moderator
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Registered: ‎11-01-2008

Re: BT Sport App Whilst Abroad

Yeah it should, hopefully staff will sort you out.
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Plusnet Help Team
Plusnet Help Team
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Registered: ‎26-03-2018

Re: BT Sport App Whilst Abroad

Hi @Beezie1,

 

Apologies for the delay in getting back to you. Having checked your account, I can confirm that you currently have BT Sport over Sky. The app is not included with the BT Sport over Sky option, sorry for any disappointment that this may cause.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team