BT Sport App Whilst Abroad

[#1]

Hi, just joined the Plusnet community. I already have BT sport to watch on TV at home. Abroad at the moment and have downloaded the App. I need a BT ID and password but not sure how to get this. I don't want to use the 0800 number to phone Plusnet but can't see any other way to contact them. Chat line not available.Any help would be appreciated. Thanks

Moderators Note: Changed all caps title as per Forum rules

[#2]

Moderators Note

This topic has been moved from Chat to TV

[#3]

Whilst you await a staff response the app won't work outside of Europe, at least for the football.

[#4]

Thank you for your reply, we are in Spain so thought it would work

[#5]

Yeah it should, hopefully staff will sort you out.

[#6]

Hi @Beezie1,

Apologies for the delay in getting back to you. Having checked your account, I can confirm that you currently have BT Sport over Sky. The app is not included with the BT Sport over Sky option, sorry for any disappointment that this may cause.