Just joined Plusnet a few weeks ago and subscribed to BT Sport App, but not been billed for it yet.
Just seen offer for 6 months at £2.50.: Am I able to have this offer applied to my account or would I need to cancel/re-subscribe?
Fixed! Go to the fix.
Re: BT Sport App Offer
Hi there @ian11,
Thanks for getting in touch with us.
You would be correct in that you would need to get the BT sport cancelled and then re-subscribe for the service, it may also be worth discussing the options on pricing with our Customer options team. You can reach them by calling 0800 013 2632, they are open:
Monday - Friday: 8:00 - 20:00
Saturday: 9:00 - 19:00
Sunday: 9:00 - 18:00
You would need to call our Customer Options team on the number mentioned above to cancel the service and it would cancel immediately.
For reference, there is currently a 3 minute queue to get speak with someone in that department.