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BT Sport App - Issue with BT ID - Although possibly my fault

DeadlyD
Newbie
Posts: 2
Registered: ‎05-08-2020

BT Sport App - Issue with BT ID - Although possibly my fault

I tried to set up my BT ID to use the BT Sport App and the email I use for Plusnet is the same as the BT ID I use for managing my mum's BT account. I didn't think this would be a problem but clearly it is as I'm not able to login. All I want to do is be able to start over again and create a new BT ID but can see a way of doing this.

2 REPLIES 2
djcjuk
Rising Star
Posts: 76
Thanks: 10
Fixes: 3
Registered: ‎05-03-2014

Re: BT Sport App - Issue with BT ID - Although possibly my fault

 

 

Try the info on the link below to see if that helps.

https://www.plus.net/help/tv/bt-sport/bt-sport-app/

DeadlyD
Newbie
Posts: 2
Registered: ‎05-08-2020

Re: BT Sport App - Issue with BT ID - Although possibly my fault

Thanks, I can't see anything that works on here. My BT Sport App package has been added to my mum's BT account rather than mine as I can see when I log into her account. due to me using the same email for Plusnet and her BT account!!