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BT SPort

ollie2019uk
Dabbler
Posts: 15
Thanks: 3
Registered: ‎19-05-2019

BT SPort

Plusnet, how do we cancel BT sport with immediate effect?

 

Your call centre does not accept incoming calls, no one replies to emails, your twitter help does not work.

 

I would like to speak to someone about cancelling this service with immediate effect.

3 REPLIES 3
rgluke
Newbie
Posts: 2
Thanks: 2
Registered: ‎28-03-2020

Re: BT SPort

I agree, we really shouldn't have to give 30 days notice as there is no live sport to watch at present.
Thanks
kathwyn
Newbie
Posts: 1
Registered: ‎28-03-2020

Re: BT SPort

I agree -  why should we have to continue paying when there is no sport being played to watch.  Plus net / BT should suspend all payments until live sport is resumed.   

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,153
Thanks: 1,009
Fixes: 405
Registered: ‎01-01-2012

Re: BT SPort

Thanks for bearing with us, Plusnet customers can now pause their BT Sport payment for a month via this form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050.... As soon as things change we’ll be in touch.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team