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Amazon Prime App

Posts: 2
Registered: ‎22-05-2020

Amazon Prime App

Hi, the Amazon Prime app is not showing any videos when I press play.

The app shows all the programmes, but will not play any. It just says error.


Is there a current problem that anyone knows about, or does this not work with Plusnet TV,



Thanks for any help.

Aspiring Pro
Posts: 712
Thanks: 70
Fixes: 2
Registered: ‎12-03-2013

Re: Amazon Prime App

The Prime video app works fine on my Plusnet YouView box.

Press the blue home button on your remote, scroll to SETTINGS then SOFTWARE INFORMATION & check for box software updates then check for app / player updates.

Maybe checking / updating the box will help.