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Amazon Prime App

Highlighted
Newbie
Posts: 1
Registered: a week ago

Amazon Prime App

Hi, the Amazon Prime app is not showing any videos when I press play.

The app shows all the programmes, but will not play any. It just says error.

 

Is there a current problem that anyone knows about, or does this not work with Plusnet TV,

.

 

Thanks for any help.

1 REPLY 1
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Aspiring Pro
Posts: 655
Thanks: 44
Fixes: 1
Registered: ‎12-03-2013

Re: Amazon Prime App

The Prime video app works fine on my Plusnet YouView box.

Press the blue home button on your remote, scroll to SETTINGS then SOFTWARE INFORMATION & check for box software updates then check for app / player updates.

Maybe checking / updating the box will help.