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Third party connection issues

Plusnet Help Team
Plusnet Help Team
Posts: 4,543
Thanks: 247
Fixes: 111
Registered: 01-01-2012

Third party connection issues

We are aware of a third party issue, which is causing some customer to experience no web pages. To fix this issue, please follow the instructions at the link below;

https://community.plus.net/t5/Broadband/Disabling-Enabling-DHCP-on-Windows-8-10/td-p/1393553

Kind Regards

Customer Support

 

EDIT: Link updated.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,028
Thanks: 735
Fixes: 165
Registered: 25-03-2015

Re: Third party connection issues

This is an update to the recent posts regarding Third party connection issues.

 

We have been informed that Microsoft are investigating an issue, this is causing some customers using Windows 8 & 10 to experience difficulty connecting to the Internet. We have been advised that rebooting your PC should fix the issue. For more information please visit Microsoft’s support pages at https://aka.ms/netcom.

 

Kind Regards

Customer Support

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 4,543
Thanks: 247
Fixes: 111
Registered: 01-01-2012

Re: Third party connection issues

This is an update to the recent posts regarding Third party connection issues.

We have been informed that Microsoft are investigating an issue, this is causing some customers using Windows 8 & 10 to experience difficulty connecting to the Internet. The advice given is to restart by selecting the Start button from the taskbar, click the Power button and choose Restart, rather than selecting shut down or turning the device off using the power button.

For more information please visit Microsoft’s support pages at https://aka.ms/netcom.

Kind Regards

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team