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Planned Network Maintenance - Friday 23rd September 01:00 - 07:00

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,131
Thanks: 1,807
Fixes: 501
Registered: ‎01-01-2012

Planned Network Maintenance - Friday 23rd September 01:00 - 07:00

When's this work happening?
Friday morning, 23rd September starting at 1am.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours.

What does the work involve?
We're performing maintenance on some of our broadband network.

Am I likely to notice the work?
Possibly. As part of this maintenance some customers will be disconnected from the Internet. Any customers disconnected should reconnect automatically elsewhere on the network.

Is there anything else I need to know?
Some customers may find they lose connection more than once during this maintenance window but anyone disconnected should be able to reconnect straight away.


Kind regards,
Customer Support

After the 3rd of November I will have a limited presence here as I have moved to a new role
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 Matthew Wheeler
 Plusnet Help Team