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[Planned Maintenance] Planned BT Network Maintenance - Week commencing 16th May 2016

Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

[Planned Maintenance] Planned BT Network Maintenance - Week commencing 16th May 2016

When is this work happening?
Overnight throughout the week.

 

What does it affect?
Broadband connectivity.

 

How long will it take?
Up to six hours each time.

 

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

 

18th May
Milton Keynes, Amersham, Hemel Hempstead, High Wycombe.

 

Although these are the larger areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

 

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

 

 

Kind Regards

Customer Support

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 Chris Parr
 Plusnet Staff