What does the work involve? We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.
4th April Aboyne, Keyingham, Petersfield
7th April Ortons, Beaconsfield Bucks, Sunderland North, Durham, Bromsgrove, Exmouth Gnd Flr, Preston Dorset, Whitley Bay, Skelmersdale, Blyth Northumberland, Camberley, Hemel Hempstead, Chester Le St, Killingworth, Filton, Bristol South, Ormskirk, London Rainham, Sherburn Hill, Bath Kingsmead
8th April Harpenden, Sketty, Holyhead, Hythe Kent, Ravenhill, Newport, Sherburn Hill, Durham , March, Washington Spout Lane, Maesteg, Witham, Plymouth Sound, Birmingham Druids Heath, Cheriton, Birdham, Hawkinge, Consett, London Romford South, Welwyn, Bosham Sussex, Sandown Isle Of Wight, Tring, Blackmore, Dundee Steeple, Aberdeen Portlethen, Aberdeen Central
Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.
Am I likely to notice the work? Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.
Is there anything else I need to know? Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect
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