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[Planned Maintenance] Planned BT Network Maintenance - Week commencing 4th April 2016

Plusnet Help Team
Plusnet Help Team
Posts: 17,635
Thanks: 617
Fixes: 158
Registered: 05-04-2007

[Planned Maintenance] Planned BT Network Maintenance - Week commencing 4th April 2016

What does it affect?

Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

4th April
Aboyne, Keyingham, Petersfield

7th April
Ortons, Beaconsfield Bucks, Sunderland North, Durham, Bromsgrove, Exmouth Gnd Flr, Preston Dorset,
Whitley Bay, Skelmersdale, Blyth Northumberland, Camberley, Hemel Hempstead, Chester Le St, Killingworth, Filton, Bristol South, Ormskirk, London Rainham, Sherburn Hill, Bath Kingsmead

8th April
Harpenden, Sketty, Holyhead, Hythe Kent, Ravenhill, Newport, Sherburn Hill, Durham ,
March, Washington Spout Lane, Maesteg, Witham, Plymouth Sound, Birmingham Druids Heath, Cheriton, Birdham, Hawkinge, Consett, London Romford South, Welwyn, Bosham Sussex, Sandown Isle Of Wight, Tring, Blackmore, Dundee Steeple, Aberdeen Portlethen, Aberdeen Central

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect

Kind Regards,

Customer Support

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team