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MBORC Declaration

Plusnet Help Team
Plusnet Help Team
Posts: 4,553
Thanks: 250
Fixes: 111
Registered: 01-01-2012

MBORC Declaration

We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this below:

"Parts of the UK experienced severe weather this week, as a result of storm Doris. This has caused serious impacts to Openreach infrastructure, with damage both above and below ground, and fault intake in affected areas at extremely high levels.

Openreach is therefore declaring MBORC for repair activities in the following area, with effect from 23:59 24 February 2017:

North Wales

We're taking steps, including directing additional engineers into the area, to bring the position back to normal as quickly as we possibly can.

We'll continue to monitor the situation in this area and in a number of other areas which have been seriously affected by the weather. We'll remove MBORC as soon as service can be restored to the levels they were at immediately before the severe weather. "

Kind Regards

Customer Support

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

Re: MBORC Declaration

We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this below:

"Parts of the UK experienced severe weather last week, as a result of storm Doris. This has caused serious impacts to Openreach infrastructure, with damage both above and below ground, and fault intake in affected areas at extremely high levels.

Openreach is now declaring MBORC for repair activities in a further three areas, with effect from 23:59 28 February 2017:

Peterborough
Broadlands
Cambridge

MBORC remains in place in the following area:

North Wales

We're taking steps, including directing additional engineers into these areas, to bring the position back to normal as quickly as we possibly can.
                         
We'll continue to monitor the situation in these areas and we'll remove MBORC as soon as service can be restored to the levels they were at immediately before the severe weather. "

Kind Regards

Customer Support

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff