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Live Chat - Update on Operating Hours

Community Gaffer
Community Gaffer
Posts: 356
Thanks: 417
Fixes: 1
Registered: 01-02-2016

Live Chat - Update on Operating Hours

Morning

Thanks for your patience over the last few weeks whilst we've had to reduce the operating hours on our webchat service. This was a really hard decision for us but now we're in a better position and therefore from Tuesday next week, will be back to full operating hours. We'll have slightly reduced hours on Monday morning but then we're back to normal.

This evening: Due to resource levels we need to close webchat at 9pm

Next week
Mon: 09:00 - 22:00 - due to resource levels we've taken the decision not to switch webchat on until 9am
Tue - Sun: 07:30 - 22:00 

Thanks

Louisa

Louisa