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Errors viewing some TV channels (88476)

FIXED
Plusnet Help Team
Plusnet Help Team
Posts: 17,634
Thanks: 617
Fixes: 158
Registered: 05-04-2007

Errors viewing some TV channels (88476)

We're currently aware of a problem when trying to view certain channels on YouView TV from Plusnet. Attempting to view some channels may produce an error code similar to 'BTV-437'.

This is being investigated and we'll provide updates as they are available.

Apologies for any inconvenience caused.


Kind Regards,

Customer Support

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,028
Thanks: 735
Fixes: 165
Registered: 25-03-2015

Re: Errors viewing some TV channels (88476)

Fix

We believe the problem causing the BTV-437 error code has now been resolved.

 

If you are still experiencing similar errors causing issues with viewing channels, please refer to our troubleshooting guides here: https://www.plus.net/help/tv/

 

Thank you for your patience with this matter. Apologies for any inconvenience this has caused.

 

Kind Regards,

Customer Support

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team