When is this work happening? Tomorrow morning, Friday 12th August.
What does it affect? Broadband connectivity.
How long will it take? Around an hour.
What does the work involve? We're performing maintenance on some of our broadband network.
Am I likely to notice the work? Possibly. As part of this maintenance some customers will be disconnected from the Internet. Any customers disconnected should reconnect automatically elsewhere on the network.
Is there anything else I need to know? Some customers may find they lose connection more than once during this maintenance window but anyone disconnected should be able to reconnect straight away.
Kind regards, Customer Support
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.